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Cancellation Policy

Last updated: 24 July 2026

This Cancellation Policy applies to gigs and payments on https://www.giglearn.in/, operated by Nexbridge Ventures Pvt. Ltd. ("GigLearn").

Important: Cancelling a gig (changing its status) and refunding money are separate actions. Money is returned only when GigLearn processes a posting refund under the Refund Policy.

1. Cancellation by a Business

  • Before a Student is assigned / before work begins: A Business may request cancellation of a posted or pending gig. If GigLearn processes a posting refund, the Business receives the gross paid amount minus approximately 2% processing fee minus GST on that fee (Refund Policy §4). Cancellation alone does not auto-refund.
  • After work has begun (Student assigned or submissions exist): The Business should contact GigLearn. Standard posting refund eligibility is restricted. GigLearn will determine a fair outcome having regard to the work actually performed, which may include partial payment to the Student and partial refund to the Business.
  • After delivery and acceptance / Student wallet credit: The gig generally cannot be cancelled for a posting refund; amounts credited to the Student are not clawed back through the posting-refund flow.

2. Cancellation by a Student

  • A Student may withdraw an application before assignment, as allowed in the product.
  • Leaving or abandoning an assigned gig may affect the Student's standing on the Platform, including apply restrictions.
  • Where a Student abandons an assigned gig before any work is delivered, the Business is refunded in full under Refund Policy §5.
  • As Students are not charged, no Student-side payment refund arises from cancellation.

3. Cancellation by GigLearn

We may cancel or close a gig where there is suspected fraud, breach of our Terms, non-responsiveness, or for legal or operational reasons.

Where GigLearn cancels for reasons not caused by the Business, the full gross amount is refunded under Refund Policy §5. Where GigLearn cancels because of the Business's breach or non-responsiveness, the standard retention in Refund Policy §4 applies.

Admin cancellation of gig status without a refund action does not return funds by itself.

4. How to Cancel

Initiate cancellation from your account dashboard where available, or email team@giglearn.in with your registered details and the gig or transaction ID. State explicitly if you also need a refund; support will confirm eligibility and process refunds under the Refund Policy.

5. Contact

Nexbridge Ventures Pvt. Ltd. (GigLearn)
Registered address: YAAPPT NELCO SOC SUBHASH, P.No. 166, Shop No. G2, Safal,
Shradhanand Peth, Subhash Nagar, Nagpur – 440022, Maharashtra, India
Email: team@giglearn.in
Grievance: team@giglearn.in
Phone: +91 7770057037